This Privacy Policy explains how j111 collects, processes, stores, and protects personal information provided by players who register and use the j111 platform. At j111, we treat your data with the same seriousness that Pakistani commercial banks apply to their customers — because the trust you place in us when you share your mobile number, payment details, and identity documents deserves nothing less than full transparency and rigorous protection.
Our Commitments to You
Every piece of data transmitted between your device and j111's servers — your login credentials, payment details, identity documents, and account activity — is protected by 256-bit SSL encryption, the same standard used by HBL and UBL's digital banking platforms. Your data in transit is unreadable to any third party.
j111 does not sell, rent, or trade your personal information to third-party marketing companies, data brokers, or advertisers. Your mobile number, email address, transaction history, and gaming activity belong to you. j111 shares data with third parties only where strictly necessary for platform operations or where legally required — never for commercial data trading.
j111 collects only the personal data necessary to operate the platform, comply with legal obligations, and provide the services you request. We do not collect data speculatively or build profiles beyond what is required for your account management, payment processing, and responsible gaming compliance. If we do not need it to serve you, we do not collect it.
You have the right to access the personal data j111 holds about you, request corrections, request deletion where legally permissible, and object to certain types of processing. These rights can be exercised by contacting j111 support. j111 will respond to all verified data rights requests within a reasonable timeframe consistent with applicable privacy regulations.
j111's data infrastructure is housed in secure, access-controlled environments with restricted physical and digital access. Player data is stored with role-based access controls — j111 staff can only access the data they need to perform their specific function. All data access by j111 personnel is logged and periodically audited. Unnecessary data is deleted on a regular retention schedule.
This Privacy Policy ("Policy") is published by j111 ("j111", "we", "us", "our") and governs the collection, use, storage, and disclosure of personal data relating to individuals ("Player", "you", "your") who register for and use the j111 online gaming and sports betting platform, accessible at j111.biz and through related mobile interfaces.
j111 is committed to handling your personal information responsibly and in accordance with applicable data protection standards. This Policy is designed to give you a clear and complete picture of exactly what data j111 collects, why it collects it, how it is protected, who it may be shared with, and what rights you have in relation to it. We have written this Policy to be readable — not buried in dense legalese — because Pakistani players deserve to understand what happens with their information in plain terms.
This Policy should be read in conjunction with j111's Terms and Conditions, which are incorporated herein by reference. By registering a j111 account or using any j111 service, you acknowledge that you have read this Policy and consent to the data practices described herein. If you do not agree with this Policy, you must not use the j111 platform.
j111 collects several categories of personal data in the course of providing its services. The specific data collected depends on how you interact with the platform and the services you use.
| Data Category | Examples | Collected When |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, scanned ID documents, selfie photo for verification | Registration; KYC verification; first withdrawal request |
| Contact Data | Pakistani mobile number, email address | Account registration; support contact |
| Financial Data | JazzCash / EasyPaisa account number, bank account details, transaction amounts, deposit and withdrawal history | Cashier deposits and withdrawals; KYC verification |
| Technical Data | IP address, device type, browser type, operating system, session token, login timestamps | Automatically upon platform access |
| Gaming Activity Data | Games played, bets placed, wagering amounts, game outcomes, session duration, bonus usage | Throughout active gaming sessions |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | When you contact j111 support |
| Responsible Gaming Data | Deposit limit settings, self-exclusion status, cooling-off period history | When responsible gaming tools are used |
j111 does not intentionally collect sensitive personal data beyond what is strictly necessary for identity verification, legal compliance, and responsible gaming obligations. Where sensitive data such as CNIC copies are collected, they are handled with enhanced security protocols and access restrictions.
The majority of personal data j111 holds is data you provide directly during the course of registering and using your account. This includes information entered during the registration process (mobile number, date of birth, password), information submitted during KYC verification (CNIC scans, selfie photographs, proof of address documents), information provided when making deposits or requesting withdrawals (payment account details), and communications you send to j111's support team.
When you access the j111 platform, certain technical information is collected automatically by j111's systems. This includes your IP address (which may be used to identify your approximate geographic location), your device identifier and type, your browser version and operating system, the pages and features of j111 you access and in what sequence, session duration and timestamps, and referral source where applicable. This technical data is collected for security monitoring, fraud prevention, platform performance optimisation, and responsible gaming compliance purposes.
j111 may receive information about you from third-party service providers engaged to support platform operations. These include payment processing partners (such as JazzCash and EasyPaisa infrastructure providers) who confirm transaction completion, identity verification service providers who validate documents submitted during KYC, and fraud prevention services that flag suspicious account patterns. j111 only receives the minimum data necessary from these partners to fulfil the specific function for which they are engaged.
j111 uses the personal data it collects for the following purposes:
j111 processes your personal data on the following legal bases depending on the specific processing activity:
j111 does not sell your personal data to any third party under any circumstances. j111 may share your personal data with third parties only in the following limited and specific circumstances:
j111 engages carefully selected third-party service providers who process personal data on j111's behalf to support the operation of the platform. These include payment processing infrastructure partners (supporting JazzCash, EasyPaisa, and bank transfer operations), identity and document verification providers, fraud detection and risk management services, customer support platform technology providers, and cloud infrastructure and data hosting providers. All service providers are bound by data processing agreements requiring them to handle j111 player data only for the specified purpose and with appropriate security measures in place.
j111's casino games and live dealer tables are powered by third-party game studios including Evolution Gaming, Pragmatic Play, and Asia Gaming. These providers may process limited technical data (such as session tokens and game outcome data) as part of delivering their game services. No identity data or financial data is shared with game content providers beyond what is necessary for session authentication.
j111 may disclose personal data to regulatory authorities, law enforcement agencies, and courts where required to do so by applicable law, valid legal process, or a binding regulatory direction. j111 will take all reasonable steps to notify affected players of such disclosures where permitted to do so by the requesting authority.
As part of its anti-money laundering compliance obligations, j111 may be required to report certain transactions or account activities to competent financial intelligence authorities. Such reports are made in confidence and j111 may be legally prohibited from disclosing to the subject player that such a report has been made.
j111 uses cookies and similar tracking technologies on its platform to support essential platform functions and to collect the technical data described in Section 3.2. Cookies are small text files stored on your device by your browser when you visit the j111 platform.
You can control cookie storage through your browser settings; however, disabling essential cookies will impair your ability to log in to or use the j111 platform. j111 does not use third-party advertising or cross-site tracking cookies.
j111 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, to comply with applicable legal and regulatory retention requirements, or to resolve any outstanding disputes or claims. The following general retention principles apply:
Upon the expiry of applicable retention periods, j111 will securely delete or anonymise personal data in accordance with its internal data disposal procedures.
j111 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These include:
As a registered j111 player, you have the following rights in relation to the personal data j111 holds about you. To exercise any of these rights, please contact j111 support through live chat or by emailing [email protected]. j111 will respond to verified rights requests within a reasonable timeframe.
j111 is strictly an adults-only platform. j111 does not knowingly collect personal data from any individual under the age of 21. The platform's registration process requires confirmation of eligibility including age, and j111 conducts age verification during the KYC process.
If j111 discovers that personal data has been collected from a person who was under 21 years of age at the time of registration, it will immediately and permanently close the associated account, return any deposited funds (net of any winnings generated in breach of the age restriction), and securely delete the personal data associated with that account from its systems, except where retention is required by applicable law for fraud investigation or anti-money laundering reporting purposes.
In the course of operating the j111 platform, certain personal data may be transferred to or processed by systems located outside Pakistan. This may occur where j111's data infrastructure, third-party game providers, or operational service providers are based in other jurisdictions.
Where personal data is transferred internationally, j111 takes steps to ensure that the transfer is made under appropriate safeguards — such as contractual clauses requiring the recipient to handle the data to a standard at least equivalent to j111's own data protection commitments. j111 does not transfer personal data to jurisdictions known to provide materially inadequate data protection standards without implementing additional protective measures.
The primary categories of data that may be subject to international transfer are technical session data processed by cloud infrastructure providers, and game session data processed by j111's third-party game content providers. Identity and financial data is handled with elevated transfer restrictions.
j111 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, our data processing practices, or the services we offer. The date of the most recent update is clearly indicated at the top of this Policy.
Where j111 makes a material change to this Policy — meaning a change that significantly affects how your personal data is used or your rights in relation to it — j111 will take steps to bring the change to your attention, which may include a notice on the j111 platform or a direct communication to your registered contact details.
If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights, or wish to raise a complaint about j111's handling of your personal data, please contact j111's support and compliance team through the following channels:
j111 will acknowledge receipt of all privacy-related queries and complaints and will respond substantively within a reasonable timeframe. Where a player remains unsatisfied with j111's response to a privacy complaint, they may escalate the matter to the relevant data protection authority in their jurisdiction.
Your Data Rights
j111 respects your data rights. Here is a plain-language summary of the rights you can exercise at any time by contacting j111 support. These are not conditional on platform activity — they belong to you as a registered player from the moment of registration.
Request a copy of all personal data j111 holds about you. j111 will provide a structured summary of your data including identity records, transaction history, gaming activity summaries, and communication logs relevant to your account.
Request correction of any inaccurate personal data j111 holds. If your name, date of birth, or contact details held by j111 are incorrect, you can request an update. Corrections to identity data may require re-submission of verification documents.
Request deletion of your personal data where there is no longer a lawful basis for j111 to hold it. Note that data retention obligations under anti-money laundering law mean some data cannot be deleted immediately upon request and will be retained for the legally mandated period.
Request that j111 restrict processing of your data in certain circumstances — for example, while the accuracy of data you have contested is being verified, or while j111 considers your objection to a specific processing activity.
Object to j111's processing of your personal data where that processing is based on legitimate interests. j111 will stop the processing unless it can demonstrate compelling legitimate grounds that override your interests, or the processing is necessary for legal claims.
Where technically feasible and legally appropriate, request that personal data you provided to j111 be made available to you in a structured, commonly used, machine-readable format — allowing you to transfer it to another service provider if desired.
Trusted by 850,000+ Players
j111 was built on the principle that Pakistani players deserve the same data protection standards as they receive from their bank. Over 850,000 active players across Karachi, Lahore, Faisalabad, and Islamabad trust j111 with their personal information every day — and that trust is the foundation of everything we do. Sign in to your j111 account with full confidence in the platform behind it.